Domestic Assistance through CHSP
Keeping your home clean and safe
A clean, comfortable home is important for your health, safety and sense of wellbeing. But as you get older, tasks like vacuuming or doing laundry can become physically demanding or even risky. Through the Commonwealth Home Support Program (CHSP), Holdsworth offers subsidised Domestic Assistance to help older people keep their homes in good order and continue living independently.
What is domestic Assistance under CHSP?
- Domestic Assistance is a funded service type under the Commonwealth Home Support Program (CHSP). It provides practical support with household tasks that have become difficult to manage on your own. The goal is simple: to help you live safely and comfortably in your own home for as long as possible.
Domestic Assistance is about giving you a helping hand with specific tasks so that your home remains a safe, clean and comfortable place without putting strain on your body or your independence.

What does domestic Assistance include?
- Holdsworth's domestic Assistance service can include support with a range of household tasks, such as:
- Vacuuming and mopping floors
- Dusting and general tidying
- Cleaning the kitchen and bathroom
- Washing, drying, and folding laundry
- Changing bed linen
- Emptying bins
- Shopping

Who is eligible for Allied Health & Therapy through CHSP?
To access Holdsworth's CHSP-funded Allied Health services, you need to meet the eligibility requirements for the Commonwealth Home Support Program:
- Be aged 65 or over (or 50 or over for Aboriginal or Torres Strait Islander people)
- Need support to remain living independently at home
- Have a My Aged Care assessment that includes Domestic Assistance as a funded service
How Domestic Assistance helps you stay independent at home
Physical limitations can develop over time. You might notice that bending to mop the floor causes back pain, or that carrying a full laundry basket feels precarious. These are the moments when a small amount of help can make a significant difference.
For many older people, Domestic Assistance is the service that allows everything else to fall into place. When your home is clean and organised, you feel better. You sleep better. You are less likely to have an accident caused by clutter or grime, and you are free to spend your energy on the things you actually enjoy.
A note about what Domestic Assistance does not cover
Domestic Assistance under CHSP covers regular household cleaning and laundry tasks. It does not cover gardening, home maintenance, or personal care, such as showering or dressing. Those are separate service types under CHSP. If you need support across multiple areas, your My Aged Care assessment will identify all the services that are right for you.
How to access Domestic Assistance through Holdsworth
- Step 1: Contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.
- Step 2: A trained assessor will confirm your eligibility and identify which services are appropriate for your situation.
- Step 3: Once approved for Domestic Assistance, contact Holdsworth to arrange your support. We will discuss your specific needs and set up a schedule that works for you.
Frequently asked questions
Is home cleaning covered by My Aged Care?
Yes. Domestic Assistance, which includes help with light cleaning, laundry, and other household tasks, is a funded service under the Commonwealth Home Support Program (CHSP), accessed through My Aged Care. You will need a free assessment to confirm your eligibility.
What household tasks can CHSP help with?
CHSP Domestic Assistance can include vacuuming, mopping, dusting, cleaning the kitchen and bathroom, doing laundry, changing bed linen, and emptying bins. The tasks covered will depend on your individual needs and what is most important for keeping your home safe and comfortable.
Can I get help with housework if I am over 65 in Australia?
Yes. If you are 65 or over (or 50 or over for Aboriginal or Torres Strait Islander people) and need support to stay living at home, you may be eligible for subsidised Domestic Assistance through the Commonwealth Home Support Program (CHSP). The first step is to contact My Aged Care on 1800 200 422 for a free assessment.
How do I access Domestic Assistance support for myself or someone I care for?
Start by calling My Aged Care on 1800 200 422 or visiting myagedcare.gov.au. A My Aged Care assessor will speak with your parent to understand their needs and confirm eligibility for CHSP services, including Domestic Assistance. Once approved, you can choose Holdsworth as the provider.
Do I have to pay anything for Domestic Assistance through CHSP?
CHSP services like Domestic Assistance are subsidised by the Australian Government, so most of the cost is covered. However, you still need to pay a contribution, which depends on the cost of the service.
Get started
If you or someone you care for is considering CHSP services, Holdsworth’s friendly team is here to support you. Contact us to discuss your needs and eligibility, and learn how our programs can help you stay independent at home.
