Our purpose is to support you to live an active and happy life in the community. Here is some further information that may help you understand our responsibilities and your rights as you age.

We encourage any questions or feedback you may have, please give us a call if you are unsure about any of the below information on 02 9302 3600.

Charter of Aged Care Rights

The Charter of Aged Care Rights is easy to read and focuses on 14 high-level consumer rights. The new Charter makes it easier for consumers, their families, carers and representatives to understand what they can expect from an aged care service.

It is Holdsworth’s responsibility to ensure you have:

  • Received a copy of the new Charter of Aged Care Rights, signed by Holdsworth
  • Understood the Charter
  • Had the opportunity to sign a copy of the Charter

Click here to download the Charter of Aged Care Rights template.

The video below will also give you a little more information on what the new Charter of Aged Care Rights mean for you.

What do the new Aged Care Quality Standards mean for you?

The Aged Care Quality Standards apply to all services and supports that Holdsworth provides.

The Aged Care Quality Standards focus on quality outcomes for consumers. This makes it easier for consumers, their families, carers and representatives to understand what they can expect from a service. It also makes regulation simpler for providers working across multiple aged care services, and encourage innovation, excellence and continuous improvement.

The video below will give you a little more information on what it may mean for you.

If you would like to find out more about how Holdsworth Community can help you or your family member, please call us on 02 9302 3600 or email info@holdsworth.org.au

In order to access our services, which are primarily funded by the Australian Government, you must first register with My Aged Care by calling 1800 200 422. You can then ask to be referred to Holdsworth Community and to any other service providers of your choice. Talk to us first if you need any assistance in registering.

Join Us Now

VISIT OUR FACEBOOK