Mother and daughter having a conversation

Effective communication is key to ensuring that your care needs are met and that you maintain a high quality of life. Whether you’re discussing your needs with family members or professional carers, clear and open communication can make a significant difference. 

A senior man taking his medications

Be clear and specific 

When discussing your care needs, it’s important to be as clear and specific as possible. Clearly articulate what kind of support you require, whether it’s assistance with daily activities, medical care, or emotional support. The more specific you are, the easier it will be for your family and carers to understand and meet your needs. 
 
An older woman focused on writing on a piece of paper

Write down your needs  

Sometimes, writing down your care needs can be helpful, especially if you find it challenging to articulate them verbally. A written list can serve as a reference for both you and your carers, ensuring that nothing is overlooked. It also provides a clear document that can be updated as your needs change. 
 
A man with his son

Schedule regular check-ins  

Regular check-ins with your family and carers can help ensure that your care plan remains up-to-date and effective. These meetings provide an opportunity to discuss any changes in your needs, address any concerns, and make adjustments as necessary. Consistent communication helps maintain a proactive approach to your care.  
 

If your needs change over time and you are receiving care through Support at Home or the Commonwealth Home Support Program (CHSP), you can request a Support Plan Review through My Aged Care. This review can help you access additional services or a higher level of support tailored to your evolving needs.


A Support Plan Review can be requested when:

  • Your needs, goals or circumstances change
  • You need additional services (including access to the Restorative Care Pathway, End-of-Life Pathway or Assistive Technology and Home Modifications)
  • A time-limited service has ended

Navigating aged care options can be complex, and we are here to help. If you need assistance exploring higher care options or guidance through the Support Plan Review process, feel free to contact us. Contact Holdsworth at 1300 882 962 or agedcare@holdsworth.org.au. We are happy to support you every step of the way.