A senior couple relaxes on a porch, sharing a moment of companionship and tranquillity in their home environment.

Navigating the Support at Home program can seem complex, but understanding the classification system is important. We will walk you through everything you need to know about Support at Home classifications, ensuring you have a clear understanding of how the system works and how it benefits you.

Overview of Support at Home classifications

The Support at Home program is designed to provide tailored care and support to older individuals, helping you maintain your independence and quality of life. The program offers two main types of classifications: ongoing services and short-term services. Each classification determines the level of funding and the types of services available to you.

Ongoing services

Ongoing services are categorised into 8 different funding classifications. These classifications provide funding for continuous support to help older people with varying levels of care needs. The funding amounts for each classification are as follows:

Classification 

Quarterly Budget* 

Annual Amount*

1 

~$2,750 

~$11,000 

2 

~$4,000 

~$16,000 

3 

~$5,500 

~$22,000 

4 

~$7,500 

~$30,000 

5 

~$10,000 

~$40,000 

6 

~$12,000 

~$48,000 

7 

~$14,500 

~$58,000 

8 

~$19,500 

~$78,000 

*Quarterly budgets and annual amounts are effective from 1 November 2025 and are subject to change in July each year in line with indexation.

Short-term services

Short-term services are designed to address specific, time-limited needs. There are 3 short-term classifications:

  • Assistive Technology and Home Modifications (AT-HM) Scheme: Provides funding for assistive technology and home modifications to improve accessibility and safety. Funding tiers range from $500 to $15,000 (or higher with evidence for assistive technology), with a 12-month funding period in most cases.
  • Restorative Care Pathway: Offers up to 16 weeks of intensive allied health and nursing services to help participants regain or maintain independence. Funding of up to $6,000 per episode is available, with the possibility of accessing up to 2 episodes or 2 units of funding within a 12-month period.
  • End-of-Life Pathway: Provides support for individuals with a prognosis of three months or less, helping them stay at home during their final stages of life. Funding of up to $25,000 is available over a 12-week period, which may be extended up to 16 weeks.

How classifications are determined

Classifications are determined through an aged care assessment conducted by a qualified assessor. The assessment considers various factors, including the participant’s needs, goals and living situation. The assessor uses the Integrated Assessment Tool (IAT) to evaluate the participant’s strengths and areas of difficulty, which informs the classification decision. Once approved, participants receive a Notice of Decision and support plan outlining their classification and approved services.

Why classifications matter

Understanding Support at Home classifications is essential. Knowing your classification helps you understand the level of support you will receive and how to manage your budget effectively. Your classification also determines your quarterly budget, which services you can access, and your participant contribution rates for independence and everyday living services.

Need help choosing a provider?

Choosing the right aged care provider is an important decision. Contact Holdsworth on 1300 882 962 or agedcare@holdsworth.org.au to get a free aged care consultation and find the best Support at Home services for your needs.