Temporary increase in price limits – March 2020

The NDIA has temporarily increased the price limits by 10% for the following critical supports, effective 25 March 2020:

  • Assistance with Daily Life (not including Supported Independent Living)
  • Assistance with Social and Community Participation
  • Improved Health and Wellbeing (not including personal training)
  • Improved Daily Living Skills

These changes start from 25 March and will be in place for six months. The NDIA will review this change in three months to assess if the changes continue to be appropriate.



The definition of short notice cancellation has changed. From 25 March 2020, participants will be required to give 10 business days’ notice (up from two days) for a cancellation if they want to avoid paying the full fee for a cancelled service. You can refer to the Price Guide in the link below to read about this in detail.

The change in the definition of short notice cancellations is for a six-month period (25 March 2020 to 25 September 2020), with an initial review at three months to determine if it continues to be appropriate. When reviewing, the NDIA will consider a range of factors, including the current status of the COVID-19 pandemic.

From 30 March, providers will also be able to claim 100 per cent of the agreed support price when a participant cancels a service at short notice (up from 90 per cent).

Further information on these changes can be found here: https://www.ndis.gov.au/providers/price-guides-and-pricing#priceguides


Holdsworth Community charges participants at the TTP rates under the 2019-2020 NDIS price guide.

TTP rates include a 7.5% loading to enable providers to transition to the NDIS, Holdsworth includes extra funding to increase the quality of our services.

Further information on the 2019-2020 NDIS price guide can be found here



If you have questions or queries about our rates, please get in touch with us


02 9302 3600

Click here to download Holdsworth Community’s support rates