Whether it’s learning everyday living skills, overcoming challenges, making new friends or building connections in the community, we can work with you to get the most out of your NDIS funding and connect you with the right support to meet your goals.

We have been providing support for people aged 7 to 65 years and above living with disability in Sydney and its Eastern Suburbs for over 15 years. Our person-centred approach means we place you at the centre of everything we do.

As a registered NDIS provider, we can support you with:

  • 1-on-1 social support and group social outings
  • Recreational activities
  • In-home supports
  • Life skills
  • Nursing and specialist care services
  • Support coordination

What type of supports does Holdsworth offer?

We tailor our programs for children, teens and adults. This means you will be participating in programs with others who are about the same age and have similar interests.

For group outings and 1-1 support, we suggest participants bring $30 to cover costs that aren’t covered by their NDIS funding (e.g. food, entry fees).

We provide the following supports for all ages:

  • Social outings in the community: hanging out with friends, trying a new hobby, participating in a class or joining a sporting club
  • Recreational activities: weekend outings, drama classes, painting
  • Learning life skills in your home or the community: support with paying bills, cooking, catching public transport or creating and staying on top of your to-do list

We taking expressions of interest for the following supports for 7-18 year olds:

  • School holiday programs
  • 1:1 Support: Afterschool, outings, movies, homework

We provide the following supports for people over 18:

  • Support Camps (holidays): We organise short breaks throughout the year

Do you currently have an NDIS plan but are not sure how to find the right service provider?

Our Support Coordinator can work with you to identify a range of suitable NDIS approved supports and programs in your area to ensure your goals are met.

How we can support you:

  • Connect you with the right people to help you build your skills and confidence
  • Help you understand your NDIS plan
  • Potentially increase your funding, where needed

Our team plays a vital role to ensure adequate funding and support through the NDIS is achieved in order to promote, protect and defend the bests interests of you and your family. Once you’ve chosen your preferred service providers, we then support you to manage the referral process and ongoing liaison with local programs, services, professionals and other NDIS supports.

A word from one of our support coordinators, Glenn

The first thing I ask when I start working with someone new is ‘what would you want to do if you didn’t have to think about your funding?’ My job is to make that happen.

I have worked in the community services sector for over 10 years. I connect participants to providers who I trust and will put the participant’s goals first.

I am here to take away the stress of dealing with the NDIS. The NDIS sometimes uses some complicated words. I make everything easy to understand so you can make decisions about your goals and what you need.

My goal is to help you build the life you want. I will take the time to know your story and your goals. The people that work with me know I am only a phone call away.

Talk to our NDIS team for more information, support or advice at 02 9302 3600 or glenn.bowden@holdsworth.org.au

What our support coordination participants have shared with us:

“Having two children with disabilities is very challenging. They both have very different support needs, which has a huge impact on family life. Glenn has been amazing! He has helped us find suitable supports, prepares for the NDIS review meetings and helps with understanding their plans and funding management.

Glenn is very good at understanding our family dynamics and is always finding good supports or new supports for our children when needed. Even though life is a struggle, he is committed to helping our family and our children work towards their goals.”

“Living with a disability has its challenges adding stress to everybody involved. Glenn has a very good understanding of my situation and great empathy.

He is extremely quick to respond and gets whatever needs to be done quickly without any fuss. I enjoy working with Glenn, he makes the whole process run smoothly.”

Nursing and Specialist Care Services

Our Registered Nurse is available to assist you with your in-home medical and specialist care needs, your transition from hospital to home or day to day supports. Talk to us about your needs.

Frequently Asked Questions

COVID-19 Safety Plan: Our services are now open in a new and more personalised way, through individual supports and small group activities in the community and the home. Our approach will continue to meet your needs while ensuring all safe visiting and hygiene standards are adhered to. If you have any questions or concerns, contact us on 02 9302 3600 or email info@holdsworth.org.au

The National Disability Insurance Scheme (NDIS) will use the following terms to describe the funding you can use to purchase the range of supports listed:

  • Assistance with daily life
  • Assistance with social and community participation
  • Improved daily living skills
  • Assistance with travel/transport arrangements
  • Increased social and community participation
  • Improved living arrangements
  • Improved daily living skills
  • Support Coordination

To attend these programs, you will:

  • Have NDIS funding
  • Have a positive outlook to engaging in new activities
  • Commit to working towards your goals
  • Commit to attending the programs as per the specified times
  • Ensure that you have the correct funds to pay activity fees (a maximum of $30 per outing)

The National Disability Insurance Scheme (NDIS) is a way of providing support for Australians with disability, as well as their families and carers. The scheme takes a lifetime approach to ensuring that Australians with disability will have the necessary support they need to live an ordinary life.

When you receive your NDIS plan you can select Holdsworth Community as your NDIS provider. This means that the support covered in your plan will be provided by Holdsworth and funded by the NDIS. As a registered NDIS provider, we support you to achieve your goals.

If you don’t have an NDIS package but are living with disability, please give us a call to talk about how we can support you.

The National Disability Insurance Agency (NDIA) appoints price controls by setting the prices that registered providers can charge for those services. As a registered NDIS provider, Holdsworth charges the NDIS prices for support services.

Holdsworth is also compliant with the NDIA’s eligibility terms to use the Temporary Transformation Payment (TTP) conditional loading and will use the TTP prices where applicable.

For more information on this, follow the link below or speak to one of the team on 02 9302 3600

Feedback and complaints

Holdsworth encourages the participant or the participant’s representative to share ongoing thoughts about:

  • What they like or don’t like about Holdsworth,
  • How they can imagine things being different,
  • What they want to do to initiate changes and how Holdsworth can support them.

Learn more about the process below.

Participants can give feedback personally or anonymously and any information provided will be treated as confidential Holdsworth encourages the participant to give Holdsworth feedback or make a complaint in any of the following ways:

  • Talk to any Holdsworth staff member they know (either in person or by phone on 9302 3600) who will arrange any supports required for the participant in that conversation;
  • Visit Holdsworth Community at 64 Holdsworth Street Woollahra between 9am and 5pm from Monday to Friday,
  • Write a letter addressed to:
    • CEO
      Holdsworth Community Ltd
      64 Holdsworth Street
      Woollahra NSW 2025
  • Send an email to info@holdsworth.org.au with the Subject: “My Feedback”

If the participant is not happy with the response to their feedback or complaint, they can request discussions directly with the Holdsworth CEO, Chairman or any Board Director. Please call 9302 3600 for their contact details.

If the participant is not satisfied or does not want to talk to this person, the participant can contact the following:

Commonwealth Ombudsman
Commonwealth Ombudsman
GPO Box 442
Canberra ACT 2601
Ph: 1300 362 072
TTY users phone 133 677 then ask for 1300 362 07

NDIS Quality & Safeguards Commission

Online Form: https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=PRD00-OCF
Ph:1800 035 544 (free call from landlines) or TTY 133 677.
Interpreters can be arranged.

NSW Ombudsman

Level 24, 580 George Street,
Sydney NSW 2000
Ph: 1800 451 524 (free call)

Human Rights and Equal Opportunity Commission (HREOC)
GPO Box 5218
Ph: (02) 9284 9600
Complaints Infoline: 1300 656 419
Translating and Interpreting Service: 131 450 or  www.tisnational.gov.au or the
National Relay Service: 1300 555 727 (Speak and Listen)

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