AN UPDATE FROM OUR CEO - June 5, 2020

5 June 2020 

 

To our community, 

An update for Holdsworth Community from our CEO, Ruth Kestermann 

At Holdsworth, the health and safety of our community is our priority. As restrictions begin to ease and places start to reopen, it is important we continue to be mindful of that 

We recently invited our community to complete a survey about how supported they have felt by Holdsworth during the COVID-19 pandemicI would like to thank everyone who took the time to complete itYour response has been overwhelmingly positive with over 74% feeling fully supported by Holdsworth.  

Many of you would have also seen that the NSW Government has announced further easing of restrictions, including the re-opening of community centres. We are currently working through what this means for Holdsworth and the next steps which will enable us to better connect our community, while maintaining appropriate the health and safety precautions 

We believe it is also now time to re-connect people in small groups and will be talking to both our NDIS and older community about opportunities for this.  Again, it is important that we take necessary precautions to make sure these are as safe as possible. 

In the meantime, we are excited to announce that we will be re-opening venue hire at our Holdsworth Street premises from Monday, 14th June 2020. Further information about the conditions of hiring and the NSW Government social distancing requirements will be shared on our website very soon 

Walso continue to provide the following individual support services:  

  • Home Cuisine – MOW delivery 
  • HomeShare Support 
  • Individual Shopping 
  • 1:1 NDIS Supports 
  • Individual Transport 
  • NDIS Support Coordination 
  • Home Care Package Support 
  • Exercise/Wellbeing Sessions 
  • Home Connect 
  • Playgroup Zoom Sessions 

Please reach out if you or someone you know needs additional individual support at this time. 

With restrictions easing, we understand that everyone in our community will be feeling a range of emotions. We understand the uncertainty, the feeling of wanting to go back to normal, and the loss of missing our regular routine.  

If you or a loved one are feeling isolated, unsure or need a little support, we are always happy to chat about ways we can support you. Whether this is setting up ongoing support services or regular phone calls, simply to touch base, we are here.  

We want to thank everyone in our community for helping to stop the spread of COVID-19. While we still have a fair way to go, our hard work is paying off. We are looking forward to bringing you some new and exciting programs when it is safe to do so.  

 

Yours sincerely 

 

 

 

Ruth Kestermann 

AN UPDATE FROM OUR CEO - March 27, 2020

27 March 2020

An update for Holdsworth Community from our CEO, Ruth Kestermann

Over the past few weeks, life has certainly changed dramatically for us all. This is an unprecedented time for everyone and we are focused on ensuring we continue to put our community first and support you as best we can. Following the Department of Health advice, and to ensure we continue to protect our community, all our group programs will remain closed.

This includes:

• Gaden Café,
• Children’s playground,
• After school and weekend programs,
• Social and Wellbeing group programs,
• Dementia support group programs,
• Playgroup and parenting support programs,
• Group transport and Bus Hire.

Please know, that while some of our programs and premises are closed, we are still open and available.

The following support services have expanded to meet the increase in demand:• Holdsworth Home Cuisine (ready made meals delivered to your door)
• Individual Shopping (groceries delivered to your door)
• Individual Transport (door to door medical transport)
• Home Care Packages (in home support & case management)
• Home Connect (in home visits for people living alone)
• HomeShare (supported, mutually beneficial living arrangements)
• 1:1 NDIS Supports (individual support in the home or community)
• NDIS Support Coordination (help to make the most of your NDIS plan).

Our team has also been working hard to developing new, safe ways we can stay connected with our community. We have introduced new ‘virtual’ programs online as well as telephone supports. Although we are physically distant, we don’t have to be socially isolated from each other.

We are really excited to connect, reflect and share with you in new and different ways. Visit our Facebook page (www.facebook.com/holdsworthcommunity) or call us on 9302 3600 to find out more.

I want to acknowledge the efforts of all Holdsworth staff and volunteers who are working incredibly hard to continue to support the community. We will continue to invest in them as much as we can.

All our staff and volunteers are adhering to the strict hygiene guidelines recommended by the Department of Health. We are following safe visiting practices by maintaining safe working distances with additional cleaning protocols.

We realise this is a worrying and challenging time for many people, particularly those who may be living alone or with limited connections close to them. Holdsworth can support you or someone you know with regular phone calls during this time. We can make sure people who are isolated have what they need, or we can simply set up a regular chat.

Please get in touch to set this up or refer someone to us. Thank you all for your ongoing support – I know we will come out the other side of this pandemic a stronger, more connected community.

If you have concerns or questions, please contact us via email on info@holdsworth.org.au or phone 02 9302 3600. We are always happy to chat about other, safe ways we can support you during this time.

Please don’t hesitate to give us a call on 02 9302 3600 if you have any questions or concerns.

 

Yours sincerely,

Ruth Kestermann CEO

 

 

• For the latest Holdsworth Community updates, please call us on 02 9302 3600 or visit www.facebook.com/holdsworthcommunity

• To arrange regular phone calls us with, contact us via email on info@holdsworth.org.au or phone 02 9302 3600.

• For the latest coronavirus information and advice, www.health.gov.au or call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week.

• If you have concerns about your health, please speak to your doctor or call “000”. For questions about testing or the welfare of people with the virus, contact the NSW Department of Health on 1300 066 055.

AN UPDATE FROM OUR CEO - March 17, 2020

An update for Holdsworth Community from our CEO, Ruth Kestermann

At Holdsworth the health and safety of our community is a priority. Based on the most up to date advise from the Department of Health, and to ensure we protect our community from Coronavirus (COVID-19) all group programs will be cancelled until 31st March 2020, effective immediately.

This includes:

  • Gaden Café,
  • After school and Weekend programs,
  • Social and Wellbeing group programs,
  • Dementia support group programs,
  • Playgroup and parenting support programs,
  • Group transport and Bus Hire.

This decision hasn’t been made lightly; we know many people in our community rely on our support. Please know, these social distancing measures are temporary and the safest way we can reduce the spread in our community at this time.

The following support services will continue and will be expanded to meet demand:

  • Home Cuisine – MOW delivery
  • Individual Shopping
  • Individual Transport
  • Home Care Package Support
  • Home Connect
  • HomeShare Support
  • 1:1 NDIS Supports
  • NDIS Support Coordination

Please reach out if you or someone you know needs additional individual support at this time.

While some of our programs and premises will be closed over the next two weeks, we are still open and available. If you have concerns or questions, please contact us via email on info@holdsworth.org.au or phone 02 9302 3600. We are always happy to chat about other, safe ways we can support you during this time.

We understand this is a worrying and confusing time for everyone, and we want to acknowledge the incredible efforts of all our employees and volunteers who are working incredibly hard to support our community. All employees will continue to receive pay and benefits during this period.

In the meantime, we will continue to ensure all of our employees and volunteers are following strict hygiene guidelines recommended by the department of health, including practicing safe working distances and adhering to additional cleaning protocols.

We will be updating our social media channels regularly with tips and ideas on safe practices, connecting while being socially distant and additional support during this time. Please visit www.facebook.com/holdsworthcommunity

For now, here are some preventative actions you can take to minimise the spread of respiratory diseases as advised from the Department of Health:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the rubbish bin.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

For the latest coronavirus advice, information and resources, please visit www.health.gov.au or call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week.

If you have concerns about your health, please speak to your doctor or call “000”. For questions about testing or the welfare of people with the virus, contact the NSW Department of Health on 1300 066 055.

We will continue to monitor the situation and will update you regularly via social media (www.facebook.com/holdsworthcommunity) and our website (www.holdsworth.org.au).

Please don’t hesitate to give us a call on 02 9302 3600 if you have any questions or concerns.

Yours sincerely,

Ruth Kestermann, CEO

OUR PROGRAMS

While some of our programs are closed for now, we are still open and expanding the following individual support services:

  • Holdsworth Home Cuisine (ready made meals delivered to your door) Call 10am-2pm, Monday-Friday: 9327 2361
  • Individual Shopping (groceries delivered to your door)
  • Individual Transport (door to door medical transport)
  • Home Care Packages (in home support & case management)
  • Home Connect (in home visits for people living alone)
  • HomeShare (supported, mutually beneficial living arrangements)
  • 1:1 NDIS Supports (individual support in the home or community)
  • NDIS Support Coordination (help to make the most of your NDIS plan)

ONLINE SUPPORT

We are working through some new online options so we can stay connected while maintaining social distance.Watch this space.

In the meantime follow us on Facebook for updates:

www.facebook.com/holdsworthcommunity

www.facebook.com/holdsworth.gaden

www.facebook.com/holdsworthplaygroup

FURTHER INFORMATION AND RESOURCES

Misinformation and false news around COVID-19 can be harmful. Only take your information about Covid-19 from official sources. Here is some useful information and resources around Coronavirus (COVID-19): 

Federal Government Of Australia

Department of Health

National Coronavirus Information Hotline 1800 020 080 (24 hours, 7 days)

NDIS Advice including audio options

Federal Government of Australia’s mental health support information

NDIS Easy Read Covid-19 Information

Tips for people living with dementia

Tips for carers, families and friends of people living with dementia 

We also recommend completing this training around Covid-19 which covers the fundamentals of infection control and prevention:

https://covid-19training.gov.au/register.html

ACTIVITIES AT HOME

Here are some useful resources to keep the whole family entertained while at home

We would love to see what you get up to! Share your photos and creations with us on Facebook (facebook.com/holdsworthcommunity) or Instagram (@holdsworthcommunity) – DM us, tag us or comment on our latest post!

CALL OUT FOR SURGICAL MASKS

We are still open and expanding our individual support services and we are in urgent need of unopened/sealed surgical masks so we can continue our frontline assistance.

Please drop masks to reception at 64 Holdsworth St, Woollahra or give Judy a call on 02 9302 3600.

 

COVID-19 TRAINING

We thoroughly recommend completing this training around Covid-19 which covers the fundamentals of infection control and prevention:

https://covid-19training.gov.au/register.html

 

HOLDSWORTH RECEPTION IS CURRENTLY CLOSED

To do our bit to reduce the spread of Coronavirus (COVID-19) we have closed our reception at 64 Holdsworth Street, Woollahra for now.

While we won’t be physically present, our phone lines are still open and we are still available. If you are looking for support, have any questions or concerns or simply would like a friendly chat, please give us a call on 02 9302 3600 or email us at info@holdsworth.org.au

Deliveries: Please leave at front door. If a signature is required please call 02 9302 3605.